jayaqqPrivacy Policy

This page describes what we collect when you use jayaqq and how we keep that data protected. When you open an account, verify your identity, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, and place bets or play games on our platform, we gather information about you. We handle that information with care and transparency.

We at jayaqq do not sell your personal data to third parties for marketing. We collect information only to operate our service, verify your identity, process payments, settle disputes, and comply with law. This privacy policy explains what we collect, how we use it, who we share it with, how long we keep it, and what rights you have.

Our servers may sit outside your jurisdiction—data we collect may be processed or stored in different regions. By using jayaqq, you acknowledge that your data may be transferred internationally and processed according to this policy and applicable law. If you do not agree with our practices, do not create an account.

What data we collect on jayaqq

We at jayaqq collect data in several categories. When you register, we collect your email address, phone number, name, and date of birth. When you verify your identity, we collect copies of your national ID, passport, or equivalent identity document, plus proof of address (utility bill, bank statement, or similar). We use this data to confirm you are a real person, of legal age, and not on any regulatory watchlist.

When you deposit and withdraw, we collect transaction details: the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and timestamp. We retain this information to reconcile accounts, detect fraud, and comply with anti-money-laundering regulations. We do not store your payment card details or bank credentials on our servers—your bank or e-wallet provider handles that security.

When you use jayaqq, we collect logs of your activity: which games you access, when you log in, your IP address, device type, and browser. We use this data to detect unauthorized access, investigate disputes, improve our service, and comply with legal obligations. We do not track your betting patterns or game preferences for marketing purposes—we track them only to operate jayaqq safely and fairly.

How we use your data on jayaqq

We at jayaqq use your data for five main purposes. First, we use it to provide the service: opening your account, processing deposits and withdrawals, settling bets, and delivering live-dealer games and slot content. Second, we use it to verify compliance: checking that you are of legal age, not on sanctions lists, and not already registered under another identity. Third, we use it to prevent fraud: comparing transaction patterns, detecting unusual access, and investigating chargebacks or payment disputes.

Fourth, we use data to comply with law: responding to law-enforcement requests, reporting suspicious activity to financial-crime units, and maintaining records required by gambling regulators. Fifth, we may use data to improve jayaqq: analyzing which football markets (Liga 1, Piala AFF, Champions League, Premier League) are most popular, how long players stay in live-dealer tables, or which slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) are preferred. This analysis is aggregated and anonymized—we do not profile individual users for marketing.

We do not use your email or phone to send unsolicited marketing messages. If we notify you about your account, a promotion you have opted into, or a service update, we do so directly through jayaqq or email. You can unsubscribe from non-essential communications in your account settings.

Third parties and data sharing on jayaqq

We at jayaqq share your data with third parties only as necessary. Your payment data is shared with your bank or e-wallet provider (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to process deposits and withdrawals. Your identity documents are shared with our compliance and KYC (Know Your Customer) processor to verify your identity. We do not disclose your personal data to our marketing partners, affiliates, or data brokers.

We may disclose data if required by law: if a court orders us to produce your account records, if a regulator investigates jayaqq, or if we detect criminal activity. We do not resist lawful requests, but we do inform you when legally permitted. We may also disclose data if you authorize it explicitly—for example, if you request a dispute resolution through a third-party arbiter.

If jayaqq is acquired or merges with another company, your data may be transferred to the new entity. We will notify you of any material change in how your data is handled. If you do not agree with the new entity's privacy practices, you have the right to request deletion of your account and associated data.

• 1
  Payment processorsEssential

  online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank providers receive transaction details to process your deposits and withdrawals.

• 2
  KYC and compliance vendorsEssential

  We share identity documents with trusted verification services to confirm your age and legal status.

• 3
  Legal authoritiesAs required by law

  We disclose data to law enforcement, regulators, or courts if required by valid legal process.

Data retention and deletion on jayaqq

We at jayaqq retain your data for as long as your account is active and for a period afterward as required by law. Typically, we keep transaction records for five to seven years to comply with anti-money-laundering regulations and tax obligations. Identity documents (ID, proof of address) are retained for the duration of your account plus a retention period, then securely deleted.

If you close your jayaqq account, we begin a data deletion process. Personal data (name, email, phone) is deleted within 30 days unless we are legally required to retain it. Transaction records and account activity logs are retained longer to satisfy regulatory requirements. You cannot request deletion of data we are legally obliged to keep, but you can request a copy of your data before deletion.

If you believe your data has been processed unlawfully or in violation of this policy, you have the right to lodge a complaint with your local data-protection authority. We encourage you to contact our support team first so we can investigate and remedy any breach.

Cookies and tracking on jayaqq

We at jayaqq use cookies and similar technologies to operate our platform. Essential cookies store your session token so you stay logged in, authenticate your identity, and protect against fraud. These cookies are necessary for jayaqq to function and cannot be disabled.

We may also use analytics cookies to measure jayaqq usage: which pages are visited, how long you spend on football markets (Liga 1, Piala AFF, Champions League), or how often you access live-dealer tables. These cookies help us understand how the platform is used and identify technical problems. Analytics data is aggregated and does not identify you personally.

We do not use tracking pixels or third-party advertising cookies. We do not sell your browsing data to ad networks. Our cookies are set by jayaqq only; we do not allow external trackers on our domain. You can disable non-essential cookies in your browser settings, but doing so may affect jayaqq functionality.

Your rights and contact on jayaqq

You have rights over your data on jayaqq. You can request a copy of all personal data we hold about you. You can request correction of inaccurate data—if your registered address is out of date, contact support to update it. You can request deletion of your account and associated personal data, subject to legal retention obligations. You can object to certain types of processing—for example, if you do not want your activity analyzed for service improvement, notify us and we will limit analysis to essential operations only.

To exercise these rights or if you have privacy concerns, contact jayaqq support via the platform or email. Specify which right you are exercising (access, correction, deletion, objection) and provide your account email or ID. We will respond within a reasonable timeframe, typically within 30 days. If we deny your request, we will explain our reasons.

If you are based in Jakarta, Surabaya, Bandung, Medan, or another major Indonesian city, you are covered by Indonesian data-protection law. If you are in another country, your local privacy law may also apply. We comply with the most stringent applicable standard. If you believe jayaqq has violated your privacy rights, you may file a complaint with your local authority or seek legal counsel.

Policy updates and your acceptance on jayaqq

We at jayaqq may update this privacy policy to reflect changes in our practices, technology, or law. We will notify you of material updates via email or in-app notice. Continued use of jayaqq after an update indicates your acceptance. If you do not agree with our updated practices, you may close your account and request deletion of your data.

This policy is part of our overall terms of use. If there is a conflict between this privacy policy and our terms, the privacy policy governs how we handle your data. For questions about how jayaqq processes your information, our commitment to data security, or your rights as a user, reach out to our support team. We are here to help and to ensure your trust in jayaqq is well-founded.